Quality Management Systems (QMS) are a vital tool for organizations seeking to improve their approaches to quality assurance, customer satisfaction and compliance. International standards developed by the International Organization for Standardization (ISO) provide globally recognized frameworks for establishing and certifying QMS across diverse industry sectors. Here are the main QMS standards described below:
Adopting the appropriate QMS standard helps organizations systematically meet sector-wide expectations for quality and compliance through well-defined policies, procedures, resource management, monitoring protocols and performance metrics. Successful certification also improves credibility with stakeholders and competitive differentiation.